Deem Design Solutions
Deem Design Solutions
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Terms and Conditions

Effective Date: December 23, 2025


Welcome to Deem Design Solutions. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.


2. Services

Deem Design Solutions provides design, manufacturing, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.


3. User Accounts

You may be required to create an account to access certain services. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use


4. Orders and Payments

• All orders are subject to acceptance and availability

• Prices are subject to change without notice

• Payment must be made in full before project commencement unless otherwise agreed

• We accept payment methods as specified on our website


5. Intellectual Property

All content, designs, trademarks, and materials on this website are the property of Deem Design Solutions unless otherwise stated. You may not:

• Copy, reproduce, or distribute our content without permission

• Use our trademarks or branding without authorization

• Claim ownership of our proprietary designs and materials


6. Custom Work and Projects

• Custom design projects require a deposit before work begins

• Project timelines are estimates and may vary

• Customer approval is required at specified milestones

• Changes to approved designs may incur additional fees


7. Limitation of Liability

Deem Design Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products.


8. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted or error-free.


9. User Conduct

You agree not to:

• Violate any applicable laws or regulations

• Infringe upon the rights of others

• Transmit harmful or malicious code

• Engage in fraudulent or deceptive practices


10. Termination

We reserve the right to terminate or suspend your access to our services at any time for violation of these Terms and Conditions.


11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable laws.


12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.


13. Contact Information

For questions about these Terms and Conditions, please contact us at:

Deem Design Solutions

Email: info@deemdesignsolutions.com

Phone: (765) 252-7985

Return and Refund Policy

At Deem Design Solutions, we strive for complete customer satisfaction. This Return and Refund Policy outlines the terms and conditions for returns, exchanges, and refunds.


1. Return Eligibility

Products may be returned within 30 days of delivery if they meet the following conditions:

• Items are unused and in original condition

• Original packaging is intact

• All tags and labels are attached

• Proof of purchase is provided


Custom or personalized items are non-returnable unless defective or damaged upon arrival.


2. Non-Returnable Items

The following items cannot be returned:

• Custom-designed or made-to-order products

• Digital downloads or services

• Items marked as final sale

• Products damaged due to misuse or negligence


3. Return Process

To initiate a return:

1. Contact us at returns@deemdesignsolutions.com within 30 days of delivery

2. Provide your order number and reason for return

3. Wait for return authorization and instructions

4. Ship the item back using the provided return label

5. Include all original packaging and documentation


4. Refund Policy

• Refunds are processed within 5-10 business days after receiving the returned item

• Refunds are issued to the original payment method

• Shipping costs are non-refundable unless the return is due to our error

• Return shipping costs are the customer's responsibility unless the item is defective


5. Exchanges

We accept exchanges for:

• Different sizes or colors (subject to availability)

• Defective or damaged items


To request an exchange, follow the return process and specify your exchange preference.


6. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately with photos of the damage

• We will arrange for a replacement or full refund at no cost to you

• Return shipping will be covered by Deem Design Solutions


7. Order Cancellations

• Orders can be canceled within 24 hours of placement

• Custom orders may incur a cancellation fee after work has begun

• Contact us immediately to request cancellation


8. Partial Refunds

Partial refunds may be granted in cases of:

• Items returned after 30 days

• Items showing signs of use or wear

• Items missing components or packaging


9. Contact Us

For questions about returns or refunds, please contact:

Deem Design Solutions

Email: returns@deemdesignsolutions.com

Phone: (765) 252-7985


We're committed to resolving any issues promptly and ensuring your satisfaction with our products and services.

Copyright © 2025 Deem Design Solutions - All Rights Reserved.

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